2022 HR WORLD SUMMIT – Employee Experience means User Experience

We will focus here on the second and third aspects. For companies, it is important to create a good user experience for their employees. Employees at home expect their HR tool to be as good as the other applications they use, even better if integrated with apps, online calendars, and other devices. A good user experience should also be part of the recruitment process – at a time when candidates are flooded with job offers online, it is essential to make online job application processes as user-friendly as possible. Such candidate experience will also serve as a good showcase of the company’s digital workplace.

A good user experience is important facilitate the work of current employees in a view to retain them. At a time when employees change jobs at an unprecedented rate, it is key to provide a HR tool that leaves employee flexibility to provide input to the system. One of the causes of discontent at workplace is the feeling of not being heard. Having the chance to provide ideas and give one’s input to colleagues via the HR application certainly represents a feel-good factor for employees.